Video Editor for IT
Reduce support tickets with video documentation. Create software tutorials, troubleshooting guides, and IT how-tos that users actually follow.
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Documentation That Actually Gets Used
TechSmith's research shows video tutorials have significantly higher completion rates than text documentation. Create how-to content employees actually follow instead of submitting tickets or calling the help desk.
Create tutorials→
Deflect 40% of Repetitive Support Tickets
Password resets. VPN setup. Printer configuration. These repetitive issues consume significant help desk resources. Create video guides, embed them in your ticketing system, and watch ticket volume drop.
Reduce tickets→
Software Rollouts Without the Support Surge
New Salesforce deployment? M365 migration? Create training videos before launch day. Reduce the ticket surge that normally follows major software rollouts.
Train on software→
Software tutorial videos
Create step-by-step guides for any software. Show users exactly what to click and where to go. 💻 Step-by-step guides 🖱️ Clear instructions
Troubleshooting guides
Create video solutions for common IT issues. Embed in your helpdesk to deflect tickets before they're submitted. 🔧 Problem solving 🎫 Ticket deflection
IT knowledge base
Build a video library for self-service IT support. Employees find answers themselves instead of waiting for IT. 📚 Self-service support ⚡ Faster resolution
VideoGen solves the biggest pain points of video production—complexity, cost, and time.
Frequently asked questions
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